At Medmax Pvt. Ltd., your privacy and trust are our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile application, and related services. By using Medmax, you agree to the practices described in this policy.

• Information We Collect

  We only collect personal information when you choose to provide it, such as when you:

  • Create an account.
  • Place an order or request services.
  • Subscribe to offers or newsletters.
  • Contact us directly by email or phone.

  The information may include your name, contact details, delivery address, and other details necessary to serve you better.

• How We Use Your Information

  Your information helps us to:

  • Process your orders and deliver products or services.
  • Communicate updates, offers, or service-related messages.
  • Improve our platform, products, and customer support.
  • Comply with legal obligations when required.

  We do not sell or rent your information to third parties.

• Sharing Information

  We may share your information with trusted partners who help us deliver services, such as payment providers, logistics partners, or IT support. These partners are required to keep your data confidential and use it only for agreed purposes.

  We may also disclose information if required by law, to protect Medmax’s rights, or to ensure the safety of our users.

• Your Rights

  You have the right to:

  • Request access to the information we hold about you.
  • Ask us to update or correct your information.
  • Request deletion of your personal information, subject to certain legal and business exceptions.

• Children’s Privacy

  Medmax does not knowingly collect personal information from children under 13 years of age. If you are under 13, please use our services only with parental or guardian consent.

• Intellectual Property & Acceptable Use

  All content on Medmax (logos, text, graphics, software, etc.) belongs to Medmax Pvt. Ltd. or its partners. You agree not to copy, distribute, modify, or misuse any content without permission.

  You also agree not to use Medmax for unlawful purposes, including fraud, hacking, or spreading harmful content.

• Third-Party Services

  Medmax may link to or integrate with third-party services (such as payment gateways or delivery partners). By using these services, you also agree to their privacy practices. We encourage you to review their policies.

• Updates to This Policy

  We may update this Privacy Policy from time to time. Any changes will be posted on our website or app with the updated effective date.

Company: Medmax Pvt. Ltd.

Effective Date: 1 September, 2025